FAQ

Self storage is a service offering flexible, do it yourself storage for personal and commercial customers. We provide clean, dry, secure storage units. You put your own padlock on the door and you keep the key ensuring that only you have access to your goods.

Mon-Fri: 09:00 to 17:00  -  Sat: 9:00 to 2:00pm

Store boxes an inch away from unit wall to allow air circulation

Cover beds and furniture with furniture wraps to ensure they stay in perfect condition

We recommend NOT storing lawmowers and other items which contain oil/fuel due to the nasty fumes and the risk of spillage.  On vacating of the unit, any spillages of this nature will need to be paid for in order to be able to relet the unit

Empty all water out of washing maching pipes etc and cover ends with a bag to ensure water does not cause condensation within your unit

Use mattress and sofa covers to protect these items from soil and dust

If your unit is outside, lubricate the padlock regularly to ensure easy access

Do not use rubbish bags – plastic bags can get ripped and full of mildew from lack of ventilation

Cardboard wardrobe boxes are good for storing curtains and other fabrics – this allows them to breathe

Cover the ground space with a dust sheet – this will help protect your goods

If stacking boxes, make sure the heaviest are at the bottom

Clearly mark fragile boxes

Outside equipment should be cleaned prior to being stored and covers put on floor to protect against any possible spillage

Keep a stepstool in your unit to enable easy access to items stacked up high

You can move in today. A member of our staff will fill in our simple storage agreement with you, (this takes approximately 10 minutes) and then you can move your goods in straight away.

You can bring your goods in your own vehicle. We have ample car parking and large loading and unloading areas. We can recommend local van hire removal companies to help with your transportation.

There are a number of different size trolleys and pallet trucks available free of charge for customer use.

We offer a number of payment options including standing order, debit and credit card, cash.
First payment is to be paid on credit/debit card.

A trained member of staff will always be on hand during reception opening hours. In case of emergency outside of office hours all businesses on our trading estate are able to put you in contact with someone who will be able to help. As a last resort if all businesses are closed and you need to speak to someone immediately we have an out of hours number that is on all of our contracts.

You are welcome to stay for as long as you wish, subject to the minimum hire period.

Our minimum storage period is one month.

We only require seven days' notice of your intention to vacate your unit. Notice must be given in writing.

You will be required to sign a straightforward storage license agreement prior to moving into your unit. The contract takes approximately ten minutes to complete.

We do not reserve units and all units are subject to availability on the day you require storage.